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Create a private request, follow the conversation, and see when it is handled. You can ask for account help even if you cannot sign in.
After you send the request, this browser receives private access to the conversation for 30 days. Do not clear its site data until the issue is handled.
Contact local emergency services first. Use House Hand support for marketplace review and follow-up after you are safe.
Use the Report button on a job, offer, clarification, or worker when the concern is tied to that record.
Do not include passwords or payment credentials. Support requests are visible only to you and authorized House Hand admins.
Keep replying on the same request so the full context and every admin update stay together.